Delivery Information – TONOTO
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DELIVERY INFORMATION

How long will it take for my order to arrive?

Orders placed are usually shipped out from our warehouse on the next working day (Mon-Sat).

Once shipped out from our warehouse in Agra, deliveries usually happen within 1 to 3 working days depending on your location. We ship all our orders through BLUE DART EXPRESS.

If your shipping address is in a remote area that is not easily accessible by regular courier companies, the delivery of your order may take a little longer as we ship them from INDIA POST.

In case of unforeseen circumstances such as strikes, Covid restrictions, acts of God or inter-galactic rioting, the delivery time may increase by a few days.

How do I track my order?

You will receive an e-mail and a text message with your courier tracking link once your order is shipped out from our warehouse. 

Do check your e-mail Spam folder in case you can't find the e-mail from us.

Are there any shipping charges?

  • All Prepaid orders above Rs. 599 enjoy Free Shipping all over India!
  • Shipping charges of Rs. 40 will apply to all orders below Rs. 599.
  • Cash On Delivery (COD) orders incur an additional handling charge of Rs 50. This amount is calculated on the checkout page before you confirm your order. COD is free on orders above Rs. 2000/-

For any specific details regarding shipping please contact us at contacttonoto@gmail.com 

 

What if a product is currently out of stock in the size I want?

We usually replenish our stock as soon as possible. You can leave your email address in the dialog box that pops up when you try to add an item that's out of stock to your cart to receive an email notification as soon as it's back in stock.

Drop us a email at contacttonoto@gmail.com  if you have any questions.

What if I need an urgent delivery?

Please get in touch with us at contacttonoto@gmail.com or whatsapp on +91 6396744985 and we will be happy to help you out.

Do you ship internationally?

Yes but only bulk orders currently.

What are the charges for a bulk order?

Please contact us at contacttonoto@gmail.com with your queries.

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